About Us

Swiss AR Services AG was founded in 2021 in Switzerland and since day one we have been 100% dedicated to the new challenge as CH-REP between Switzerland and the EU. Our goal is to register your medical devices on the Swiss market as soon as possible. 

As a registered Swiss Authorized Representative, our team fulfils all requirements and at the same time brings years of experience in the medical technology, pharmaceuticals and hospital supplies sectors.

If you have any questions or feedback, please feel free to contact us using our contact form. Contact Us

100%

Swiss AR Services AG was founded in 2021 in Switzerland and since day one we have been 100% dedicated to the new challenge as CH-REP between Switzerland and the EU. Our goal is to register your medical devices on the Swiss market as soon as possible. 

Competence

As a registered Swiss Authorized Representative, our team fulfils all requirements and at the same time brings years of experience in the medical technology, pharmaceuticals and hospital supplies sectors.

Questions?

If you have any questions or feedback, please feel free to contact us using our contact form. Contact Us

TEAM

The characters behind Swiss AR Services

Simon Heusler

Simon

Heusler

prrc

simon.heusler@swissarservices.ch

+41 79 822 59 97

Adrian Moser

Adrian

Moser

regulatory operator

adrian.moser@swissarservices.ch

+41 79 283 51 01

Sébastien Sautter

Sébastien

Sautter

regulatory operator

sebastien.sautter@swissarservices.ch

+41 79 965 02 96

Mirco Knedel

Mirco

Knedel

Market access manager

mirco.knedel@swissarservices.ch

+41 79 539 19 28

_MA_Nicole Morf

Daniela Leu

Daniela

Leu

Accounting

accounting@swissarservices.ch

+41 41 480 40 00

_MA_Nicole Morf

Nicole Morf

Nicole

Morf

human resource

accounting@swissarservices.ch

+41 41 480 40 00

Vision

Through high customer satisfaction, the necessary know-how and our lean processes, our vision is to be the leading service provider as the Swiss representative for medical devices. In the long term, we also see ourselves as a competent contact point for regulatory issues of all kinds in the field of medical technology.

Mission

We ensure that manufacturers without a Swiss domicile may continue to distribute their medical devices on the Swiss market and thus make a decisive contribution to the availability of the medical device range in Switzerland through our service.

Values

F it - Through the required expertise, work-life balance and joy in working to detail, we are always up to our tasks
.

F ast - Fast and competent customer service is important to us. Short waiting times and clear answers are what make Swiss AR Services stand out.

F riendly - With our relaxed manner and flat hierarchy, we keep motivation, customer satisfaction and our joy in the company high. Fair and trusting dealings are among the core values of our company policy.

F lexible - Like our team, our processes are lean and flexible. Thanks to our high level of expertise and experience in a wide range of areas, we always find the optimal solution for our individual customers.

F ocused - With our "Swiss AR Issue Tracker" tool, we have the optimal solution for creating and managing tasks. With this tool, we and our customers are able to read in on the current situation as quickly as possible and deal with any questions or tasks.

F un - Due to satisfied customers, our lean and always optimised processes, we are in a constantly changing environment. Adorned by team events and our relaxed manner, we always motivate and look forward to doing our best.